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Frequently Asked Questions

Before you contact us with questions regarding the Golf Budy, please review our Frequently Asked Questions below, chances are we've got an answer to your questions right here.

Feel free to Contact Us should our FAQs not answer your questions or, you have a question not covered below.

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Logging In
 
1. I can't log in. Why not?

2. I tried the above but still can't log in. Why not?

3. I forgot my password. What can I do?

4. I didn't receive my password yet. What should I do?

5. I don't want my password remembered when I log in. How do I do this?

6. I Unchecked the checkbox but my login info still shows. Why?
 
   
  1. I can't log in. Why not?  
 

This can be caused by several reasons:

i. Usernames and passwords are case sensitive and must be entered EXACTLY as given. This means that an "B" is different than an "b".

ii. Sometimes an "el" may be mistaken as the number one, or visa versa.

iii. Sometimes an uppercase "eye" may be mistaken as a lowercase "el", or visa versa.

iv. Sometimes an "oh" may be mistaken as a zero, or visa versa.

v. Some times a "que" is mistaken for a "gee", or visa versa.

vi. Sometimes a space is inadvertently entered at the end of either the username or password or both.

vii. Ensure that you are accessing the websites “home page”

viii. Sometimes your browser's cache will retain a past incorrect attempt. You may have to reload your browser, close and reopen your browser or reboot your computer.

 
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  2. I tried the above but still can't log in. Why not?  
  Other reasons why you can't log in may be that your account has expired, you cancelled it or it has been terminated. If you feel that none of these reasons apply. Contact Us, giving us as much information as possible about your account, and we'll look into it.
 
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  3. I forgot my password. What can I do?  
  Go to the “lost Password” section and enter your email address that you joined with. We will immediately send your password to this address. Or should your email account be closed down, you may apply to change your email address via the “Lost Password” section.
 
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  4. I didn't receive my password yet. What should I do?  
  Passwords are sent automatically when you join. There are several reasons why you might not have received it ranging from an incorrect address entered to network problems. You can follow the above instructions or contact us regarding and we'll send it to you again.

Also, if you are using a free email service check your Junk Mail folder. Perhaps it was directed there instead of your Inbox.

Hotmail:
To ensure messages from specific e-mail addresses are not sent to your Junk email folder, you can add them to your Safe List.

1. Go to the Options page.
2. On the left side of the page, click Mail, and then click Junk E-Mail
Protection. 3. Click Safe List.
4. Type megafriends.com in the field and then click Add.
5. Click OK.

Yahoo:
Click 'Mail Options' on the right.
Then under 'Spam' click 'Filters'.
Then click 'Add'. There you can enter 'megafriends.com' for' From Header contains' and choose 'Move the message to: Inbox'

 
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5. I don't want my password remembered when I log in. How do I do this?

 
  Ensure that the 'Remember password' checkbox is Unchecked when you log in.
 
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  6. I Unchecked the checkbox but my login info still shows. Why?  
 

Check your browser settings:

With Internet Explorer, click Tools/Internet Options/Content tab
Then in the Personal Information section click the AutoComplete button
There you can select what Internet Explorer will remember and clear the history - ensure that Forms is unchecked.

 
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